james licciardi.

electrical & electronic engineer

james.

work.

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apple
apple

As a certified Technical Specialist, I provided support for customers at the Rundle Place Apple Store in Adelaide. Customer feedback advocated my ability to explain issues in 'people terms', while still finding an effective solution quickly. Management commended my learning agility and self motivation in progressing my skills and knowledge in the field, during my time working with the company. My documentation of issues, processes and resolutions were praised by managing staff and utilised as an example when I was chosen to train new team members in the technical space.

the edinburgh
the edinburgh

As a certified gaming manager with more than 3.5 years of experience behind the bar, I was congratulated on my attention to detail and self-management. My initiative in this position led me to monitoring and analysing data, allowing me to provide the best experience for customers while maximising hotel profit.


enerven
enerven

Participation in a lighting Audit of the Salisbury area. Data collection and analysis, requiring deduction through logical interpretation.

adelaide computer
adelaide computer

Building new machines, troubleshooting issues within closed and open networks, installing upgrades and ensuring backups systems were in place and functional. My linux and macOS knowledge allowed me to expand the company's reach of potential support. After 2 weeks of year 10 (2012) work experience, I was invited back (2016) to a more prominent role.


general admission
general admission

Stocking bars and ensuring events ran smoothly by effectively working collaboratively in a team based environment. This experience enabled me to display my ability to learn quickly in a fast paced environment. After a short period of time, I directed other staff to ensure stock was where it needed to be and commended by staff on my initiative in this self appointed role.